Shipping & Delivery Policy

Shipping & Delivery

Last updated January 02, 2024

This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should be therefore read alongside our main Terms: https://knittingbees.com/terms-of-use/

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.


WHAT ARE MY SHIPPING & DELIVERY OPTIONS? 

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products. 


Shipping Fees 

We offer shipping at the following rates: 

Location Shipping Fee 
East MalaysiaRM 5
West MalaysiaRM 8
InternationalRM 20

All times and dates given for delivery of the products are given in good faith but are estimates only. Once we have done pakaging your orders, we will send an email with your tracking information.


DO YOU DELIVER INTERNATIONALLY? 

We offer worldwide shipping. Free shipping is not valid on international orders. For information about customs process:

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.


WHAT HAPPENS IF MY ORDER IS DELAYED? 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. 


QUESTIONS ABOUT RETURNS? 

If you have questions about returns, please review our Return Policy: https://knittingbees.com/return-refund-policy/


HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

If you have any further questions or comments, you may contact us by:


POLICY CHANGES

Knitting Bees reserves the right to amend or revise this Shipping and Delivery policy without prior notice. Any modifications will become effective immediately upon the updated policy being posted on our website.

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